【HBR】The Better You Know Yourself, the More Resili...

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Resilient leaders take honest stock of where their skills and experiences have prepared them well for the difficulties they are facing, and what they may be legitimately lacking. They augment their shortfalls with the skills of others, and prepare themselves as best they can. Most importantly, they readily acknowledge those shortfalls to avoid the appearance of trying to hide them.

Curb misplaced irritability.

Confronted with intense levels of stress amidst turbulent change or the headwinds of a harsh market, leaders’ fuses get short. Leaders lacking sufficient awareness of how their behavior is being affected tend to take out their stress on whomever happens to be in the way. Administrative assistants, unwitting family members, or direct reports trying to help can often bear the brunt of misplaced frustrations. During an onslaught of major change, sources of irritation can often be circumstances outside anyone’s control, like changing regulatory requirements or a market slow down. Leaders who fail to constrain their petulant reactions to adversity drain their organizations of resilience.

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